How to complete a notification of concern form (ED SOP)

What's New

13/08/19 Updated designated person details for Part 1B

Objectives

SOP on how to complete a Notification of Concern form in the ED (RHC)

Scope

Children requiring a NOC form in the ED

Audience

RHC Emergency Department staff

How to complete a 'Notification of Concern' form

  1. Select your patient on Trakcare and go into Clinical Portal

  2. Select ‘Add new clinical form’ menu on left-hand side of screen

  3. Select ‘Notification of Concern’

  4. Complete the form (some information will be pulled through for you)

  5. In Part 1A:

    Put in your details as the referrer
    We are “Women and Children Directorate” and “Acute Sector”
    Base location is Royal Hospital for Children (RHC)

  6. Leave the rest of this part blank

  7. In Part 1B the designated person is Dr Steve Foster – his email address is steven.foster@ggc.scot.nhs.uk. His phone number is 0141 452 4603

  8. In Part 2B put the details of the social worker who you have spoken to

  9. Fill in the remainder of the form with as much detail as possible. You will need the following information:

    Details of the family including names and dates of birth of siblings
    Details of the principle care giver(s)
    Agreed actions from your phone call to social work

  10. Click ‘complete’ to finish the form

  11. Select ‘Completed Forms’ from the menu on the left-hand side of the screen</>

  12. Select ‘Print’ at the bottom of the form

  13. Save the completed from as a PDF. Select the save icon from the Abode toolbar at the top of the form and save as ‘Abode PDF files (.pdf)’

  14. Email a PDF copy of the form to the following

    gg-uhb.CPadmin@nhs.net 
    RHChospital@glasgow.gov.uk
    Claire.Donati@ggc.scot.nhs.uk 

    You can also phone CP to notify then on 0141 451 6605. When you do this for the first time select default email setting (to your nhs.net or GG&C  email accounts) and tick remember box.

  15. If the above does not work then print 2 copies and give them to the ED secretaries who will forward them to Social Work directly

Editorial Information

Last reviewed: 13 August 2019

Next review: 28 August 2020

Author(s): Steven Foster

Approved By: Paediatric Emergency Department