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Referrals for patients to be seen by the diabetes team as an in-patient should be made by phoning the "Hot Phone". One of the diabetes nurses - the "Hot Nurse" - carries this phone and is available to see in-patients Monday to Friday from 8am, excluding Public Holidays. However, the Hot Nurse can be called at any time and a message left on their voicemail if outwith normal working hours.
Please phone the Hot Nurse as soon as you are able to do so. If a patient attends in the evening or overnight, for example, but the Hot Nurse does not hear about this until 8am the next day, it may delay them seeing the patient, carrying out education, and ultimately the patient's discharge from hospital.
Last reviewed: 26 September 2021
Next review: 26 September 2023
Author(s): Ian Cragie
Approved By: GGC Children's Diabetes Service