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To facilitate provision of face to face interpretation for appropriate patients
Critically unwell children, children who have died, child protection cases
Consultants may access the contact numbers directly, staff in training require authority from the lead nurse on duty.
NHSGGC utilise a telephone interpreting service which can be available immediately. However there is also a 24 hour face to face interpreting service.
DA Languages will arrange the interpreter, who will usually be on site within one hour OOH’s. The interpreter should have ID on them.
No cost code is required – DA will contact the interpreting team the following day to arrange payment etc.
The interpreters have access to NHSGGC Occupational Health for support following a traumatic event.
Emergency Department / Out Of Hours
In the first instance there is a BSL Chrome Book interpreting Service which runs 24/7. This can be obtained via the Paediatric ED Reception Desk.
To book a face to face interpreter for unplanned visits or out of hours please contact one of the following agencies:
*Consultants may access these numbers directly. Staff in training should first seek authorisation from the lead nurse on duty.
Last reviewed: 08 September 2021
Next review: 08 September 2023
Author(s): Dr Nadia Qayyum, Consultant Paediatrician RHC